Contact & Support
How to reach us
- E-mail: support [at] proofpitch [dot] online
- Telegram: write to @proofpitch_bot and use Support (or send a message to the bot). Your message reaches our team and the answer comes back in the same chat.
We reply as soon as reasonably possible; we do not promise a fixed time unless the law requires one.
App support
Describe the problem, the screen or feature, your browser or phone and roughly when it happened. A screenshot helps; remove passwords and unrelated personal information first.
Privacy and deletion
Use the subject "Privacy request" or "Account deletion request" and tell us how to recognise you (for example your Telegram username, or the device you use). We may ask for proportionate verification. See the Privacy Policy.
Security reports
Use the subject "Security report". Describe the issue without exploiting it, downloading other people's data or disclosing sensitive information publicly.
Third-party services
We do not manage betting accounts, bookmaker payments or partner disputes. Contact the separate operator for those matters. Tell us if a link or its presentation looks misleading.
Operator
ProofPitch is operated by COSOVICI GROUP S.R.L. Contact for all matters: support [at] proofpitch [dot] online.